I had a newly-adopted and very anxious pup, and we were taking a lengthy trip. We heard back right away from Lori, who came to schedule a home visit right away. She and her team were undaunted by the challenge of our new little guy and they accepted the job–we were gone for 10 days and they took amazing care of him! From sending us pictures and email updates to responding to my anxious mom queries–they were absolutely the best. I am going to use them every time we go out of town and for daily walks during the work week. Love, love, love. Cannot say enough good things.